If you do not have sufficient storage available for the app, you will need to remove or move files and apps stored in your device before you can complete the download.Perform the upgrade and then download the app. If your device's OS is not supported by the app, you will be prompted to upgrade your OS.If nothing happens when you try to download the app from the App Store, reset your device by turning it off and on after 2 minutes.If your device is compatible with the app, here are some steps you can follow to resolve this issue: If your device is not compatible with the app, it will not be available for download. The Plume HomePass App is compatible with iOS smartphone devices (iOS 14 or higher) and Android smartphone devices (7 or higher). Please Contact Plume support if this does not work. A web search on how to access either US App or Play stores from abroad will provide you with the latest set of instructions. If you do not have sufficient storage available for the app, you will need to. If your device OS is not supported by the app, you will be prompted to upgrade your OS. If you already have Plume HomePass and have moved outside of the United States, it may still be possible to access the US Apple App and Google Play stores to download our app. If nothing happens when you try to download the app from the App Store, reset your device by turning it off and on after 2 minutes. The Plume HomePass App is currently available in US Google Play and Apple App stores until we make Plume available in other countries.
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